We do not have fixed reception hours and they vary depending on the day. If you cannot find any staff at the reception desk, you will find them in the central kitchen. You can also write to us on WhatsApp or call us by telephone.
In the central kitchen, where breakfast is served.
We serve dinner between 6 p.m. and 8:30 p.m., and we kindly request that you book in the morning. You will be informed of the daily menu at breakfast time.
Yes, we can deliver food to your room. We kindly ask that you return the crockery and trays delivered to you the following day.
Please contact us and we will organise everything the afternoon before your departure day. We will also help you with your luggage if you need assistance.
Check-out is at 11:00 a.m. If you need a different time, please consult us.
If your flight leaves in the afternoon and you want to stay longer, please consult us for availability. If possible, you may stay longer.
It is a wild beach and sometimes the waves can be very strong. Never lose respect for the sea, so be very careful!
If the sea is calm, swimming at this beach and contemplating the cliffs from the water is a priceless experience.
You cannot reach the beach by buggy, but you can get to within 100 metres of the gate, where you will find various signs. The key is in the house key ring. For everyone's safety, please make sure the gate is properly closed.
Anywhere that does not obstruct or block the passageway. Remember that at night you have a specific place where it must be plugged in.
No, the tap water is not drinkable. Although it is filtered, it is not treated for human consumption. For safety reasons, we recommend using bottled water.
Yes, but it is not a daily service. For long stays, and in order not to exceed water consumption, we carry out a general cleaning every 3 or 4 days. If you would like a more frequent cleaning service, there is an additional cost. You can check prices and details at our reception.
We change bath towels during cleaning. If you wish, we can also change pool towels.
No. Please dispose of all toilet paper in the bin next to the toilet. This helps prevent blockages and keeps our drainage system in good condition.
We have two recycling points at your disposal, one at the bottom of the estate and another at the top of the villas. You can check the exact location on the map.
There are 5 categories at the recycling points: organic, plastic, paper, glass and others. There are 3 separators inside the houses.
Yes, we offer a full washing machine service for €15. Please go to the kitchen and hand in your clothes to the staff there.
In the village of Agaete, less than 10 minutes away. Here is a link to the exact address: How to get there
The emergency telephone number is +34 616975847
Dial 112
No, smoking is not allowed inside the accommodation. You can smoke on your outdoor terrace.
No. Barbecues (both wood and charcoal) are not permitted due to the high risk of fire in the natural environment.
To ensure the privacy and tranquillity of all our guests, access to the facilities is exclusively for those with a reservation. We maintain limited capacity to ensure that your stay is as relaxing as possible. In exceptional cases, please consult reception.
No. The consumption of outside food and drink is not permitted in our restaurants during service. However, you are welcome to enjoy what you bring in your accommodation, on your terrace or in other common areas of the resort.
As we are located in a natural environment, we recommend that you always keep doors and windows closed. This is important to prevent insects, birds and other animals from entering your accommodation.
Of course, at this link you will find a guide to places of interest and excursions on the island. www.redondodeguayedra.com/...
We do not organise activities directly, but we can help and advise you with local contacts in the area.
MAP OF REDONDO DE GUAYEDRA
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